Supporting your practice. Protecting your revenue.

Medical Billing & Virtual Practice Administration — trusted by General Practitioners, Specialists, and Allied Health professionals across South Africa.

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Who We Support 🏥 General Practitioners ⚕️ Specialist Practices 🌿 Allied Health Professionals 🏚 Private Practices

What We Do

Comprehensive practice support,
handled with care.

We take the administrative burden off your hands so you can focus on what matters most — your patients.

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Medical Billing Services

  • Electronic claim submissions (EDI) — fast, accurate processing
  • Rejected & unpaid claim management and resubmission
  • Medical aid payment allocation & reconciliation
  • Patient billing, invoicing & secure payment links
  • Aged debtor tracking and systematic follow-ups
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Practice Administration & Patient Communication

  • Practice email inbox management
  • WhatsApp line management (non-clinical)
  • Patient follow-ups and appointment reminders
  • Streamlined scheduling and general query handling
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Call Handling & Telephonic Support

  • Inbound call handling — courteous and efficient
  • Outbound patient reminders and communications
  • Professional debtor follow-up calls
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Confidentiality & Compliance

  • Fully POPIA-compliant operations
  • Secure encrypted storage of patient information
  • Confidentiality agreements for every team member
  • Professional and ethical service delivery

Why EliteCare

Your practice deserves a partner,
not just a service provider.

100%

POPIA Compliant

Full adherence to South Africa's data protection laws — your patients' data is always safe.

EDI

Electronic Claims

Fast, accurate electronic claim submissions that reduce delays and maximise your collections.

0

Missed Messages

Organised inbox and WhatsApp line management means no patient query goes unanswered.

24/7

Revenue Protection

Proactive debtor tracking and follow-ups to protect every rand of your practice's income.

🔒 Trusted, Compliant & Confidential

Trust is at the heart of healthcare — and at the heart of everything we do. Every team member operates under strict confidentiality agreements, with encrypted data handling and full POPIA compliance built in from day one.

POPIA CompliantEncrypted StorageConfidentiality AgreementsEthical Delivery

Contact Us

Let's talk about your practice.

Ready to take the admin off your plate? Reach out and we'll show you exactly how EliteCare Practice Support can help your practice run more smoothly — and profitably.

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Call or WhatsApp
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Availability
Monday – Friday, 8:00am – 5:00pm

Send us a message

🔒 Your information is handled in accordance with POPIA. We never share your data.

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